Introduction

At YourLuckGuide, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, use our services, or interact with us in any other way.

By using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree with the terms, please do not use our site or provide any personal information.

Information We Collect

We may collect the following types of information:

  1. Personal Information: This includes details such as your name, email address, phone number, and any other information you voluntarily provide when contacting us or subscribing to our services.

  2. Usage Data: We automatically collect information about how you interact with our website, such as your IP address, browser type, device type, and pages visited. This helps us analyze and improve the performance of our site.

  3. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that allow us to remember your preferences and analyze website traffic. You can choose to disable cookies in your browser settings, but doing so may affect your ability to use certain features of our site.

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and improve our services: We use your data to respond to inquiries, send updates, and offer support.

  • To personalize your experience: We may use your data to customize the content and advertisements you see on our website.

  • To communicate with you: If you subscribe to our newsletter or provide contact details, we may send you information about our services, promotions, or updates related to the lotteries featured on our site.

  • To comply with legal obligations: We may use your information to meet legal requirements or respond to lawful requests from authorities.

How We Protect Your Information

We take the security of your personal information seriously and implement reasonable administrative, technical, and physical measures to protect your data from unauthorized access, disclosure, alteration, and destruction.

However, please be aware that no data transmission over the internet is completely secure, and we cannot guarantee the security of your data transmitted to or from our site.

Sharing Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes without your consent. However, we may share your information in the following situations:

  • Service Providers: We may share your information with trusted third-party service providers who assist in operating our website or performing services on our behalf. These providers are obligated to protect your information and only use it for the purpose for which it was provided.

  • Legal Compliance: We may disclose your information if required by law or in response to a valid legal request, such as a subpoena, court order, or government investigation.

Your Rights

You have the right to:

  • Access your information: You can request a copy of the personal data we hold about you.

  • Correct your information: If any of your personal details are incorrect or incomplete, you can request that we update them.

  • Delete your information: You can request that we delete your personal information, subject to any legal obligations we may have to retain certain data.

  • Opt-out of communications: If you no longer wish to receive promotional emails from us, you can unsubscribe at any time by clicking the unsubscribe link in the email or contacting us directly.

Third-Party Links

Our website may contain links to third-party websites. Please note that this Privacy Policy applies only to the information collected on YourLuckGuide. We are not responsible for the privacy practices of other websites. We encourage you to read the privacy policies of those websites before providing any personal information.

Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information as soon as possible.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the date of the last update will be indicated at the bottom of the page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at:

  • Email: privacy@yourluckguide.com

  • Phone: 1-800-234-5678

  • Mailing Address:
    YourLuckGuide
    Level 3, 45 Collins Street
    Melbourne, VIC 3000
    Australia